Security Awareness Tips:

These tips offer the most protection for the least amount of effort. By following these rules you will greatly increase your banking protection, not just when you use our Internet Banking services but when you use the internet generally.

They are not all the measures you can take, but are an excellent start. They are suitable for most electronic banking uses

COMPUTER TIPS:

1.       Keep your system up to date with security patches.

2.       Use anti-virus software and keep it updated.

3.       Use a firewall to protect your system.

4.       Avoid accessing the bank on PCs, which you don’t fully trust.

5.       Disable the “auto complete” function within your browser; this will prevent others from seeing your personal information on your internet explorer.

6.       You should disable your computers “file and printer sharing” capabilities to help prevent unauthorized access.

7.       Make sure that your browser complies with international security standards, such as secure socket layer.

General Tips:

1.       Never share the personal details with anyone.

2.       Store your bank documents such as statements checkbooks in safe places.

3.       Be careful with any discarded that has personal information to minimize the risk.

4.       Destroy your bank card or credit cards if you decide to cancel or if it expires by cutting it in two (through the account number and the magnetic strip).

5.       Be aware of any unusual accounts activity or financial transaction.

Note: The bank will never send e-mail to customers asking for personal information such as passwords and user name.

Online/Email Tips:

1.       Don't reply to any e-mail that requests your personal information.

2.       Be suspicious of any e-mail from a business or person that asks for your password, transaction password or other highly sensitive information.

3.       Open e-mails only when you know the sender.

4.       Be especially careful about opening an e-mail with an attachment. Even a friend may accidentally send an e-mail with a virus.

5.       Be careful before clicking on a link contained in an email or other message. The link may not be trustworthy.

6.       Be alert for scam e-mails. These are designed to trick you into downloading a virus.

7.       Sign out every time you complete your CAC Online Banking session.

Password Tips:

1.       Keep your PC secure. Use up-to-date anti-virus software, security patches and a personal firewall.

2.       Familiarize yourself with CAC bank website. Often it's a good place for guidance on how to stay safe online.

3.       Check your periodical statements. If you notice anything irregular, contact us immediately.

4.       Change your password after you access CAC Online Banking using shared PCs.

5.       Keep your password a secret and don't disclose it to anyone. 

6.       Do not write your ATM card or Credit Card PIN no. on a shared place or paper.

7.       Do not hand over your ATM card or Credit Card to anyone.