Last revised: June 27, 2018

CAC Mobily- Privacy Policy

Your privacy is important to us. This page is used to inform Mobile application users/website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

CAC Bank built the CAC Mobily app as a free app. This SERVICE is provided by CAC Bank at no cost and is intended for use as is.

This Mobile Privacy Policy ("Policy") applies to users of the CAC Bank mobile application CAC Mobily (the "App"). The term "we," "us" or "our" in this policy, refers to CAC Bank.

Agreement to Policy

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at CAC Mobily, unless otherwise defined in this Privacy Policy

​​Gathering, Using & Sharing: Information that we collect

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to

ü  Device and Carrier information- allow the app to read phone status, to check the internet access, the mobile number and identity of the mobile network operator.

ü  Contacts- allow the app to access your device's contacts, which include only the ability to display and read your contact phone number in order to select a phone number to make a payment to.

ü  SMS- allow the app to use your device's text messaging (SMS), SMS access may include the ability to: Receive text messages, read your text messages, receive text messages, send text messages; charges may apply.

ü  Contact information- the app may collect email address when the application is downloaded, which is necessary in order to enable us to communicate with you and will not share it with anyone.

ü  Financial information may include your accounts, balances, and transactions.

 

The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you.

https://policies.google.com/privacy

Use of Information

We may use the information we collect about you or that you provide to us, including any personal information, to:

a)       Provide you with the App and its contents, and any other information, products or services that you request from us;

b)      Process your registration, including verifying that information you provide is active and valid;

c)       Process a transaction you initiate;

d)      Notify you when App updates are available, and of changes to our policies and changes to any products or services we offer or provide though it;

e)      Deliver marketing communication we believe may be of interest to you;

f)        Improve risk control for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements.

Disclosure of Information

We may disclose personal information that we collect or you provide:

a)       To comply with any court order, law or legal process, including to respond to any government or regulatory request;

b)      To third party, such as Google Analytics which provide analytics services which may independently collect Usage Information, set and access their own tracking technologies, and otherwise collect or have access to non-personally or personally identifiable information about you.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. This Services does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

we want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

We do not knowingly collect personally identifiable information from children under 13 without parental consent. The App is not directed to or intended for individuals under 13 years of age. If you are under the age of 13, please do not provide personally identifiable information of any kind.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions, concerns, or comments about our Privacy Policy, you may contact us using the information below:
By e-mail:   
cacmobily@cacbank.com.ye
By Phone:  01538973, or 01250009 Ext 491