FAQs

You can find out the locations of our ATMs here.

You can contact us to direct you to the responsible branch of the ATM machine via the following numbers:

MTN, SabaPhone andY, you can call on: 3033

Yemen Mobile or land line you can call on: 8003033

Or directly on our number: 01250009 ext. 444

Yes, the proposed site must be presented to the bank for study and approval. You can contact us through 

Major credit cards such asour local cards, Visa, American Express, UnionPay, local banks’ cards whom are members of YFSC network.

Please contact the call center to find out the problem on the following numbers:

MTN, SabaPhone andY, you can call on: 3033

Yemen Mobile or land line you can call on: 8003033

Or directly on our number: 01250009 ext. 444

For CAC Banks’ cards, there is no commission on the withdrawal and only 20 riyals on inquiries. As for the cards related to the YFSC network, the commission agreed with all members is 370 riyals for each transaction.

Please contact the call center in order to arrange with the responsible branch for fixing and replenishment on the following numbers:

MTN, SabaPhone andY, you can call on: 3033

Yemen Mobile or land line you can call on: 8003033

Or directly on our number: 01250009 ext. 444

Please call on 01250009 ext. 222 and our responsible team will guide you.