FAQs

From any point of service (branch - office - subagent)

No, the commissions are segmented into batches and updated periodically according to the needs of the market of remittances.

Currently you can’t, the transfers are suspended in SAR & USD.

You  can’t cancel the transfer  through the application; you should visit the nearest branch or office of CAC bank and apply for an amendment or cancelation.

You  can’t do that, you  should visit the nearest branch or office of CAC Bank and apply for the required amendment.

There is no problem, but our system automatically suspends old remittances that passed 40 days since the transfer date and not received.

you can’t do that for precautionary purposes, you have to visit the nearest branch or office and ask for unblock.

You can find them on our bank's website www.cacbank.com.ye

Also, you can contact us on the following numbers: 01538901/ 01538903 /  01538920 to find out the nearest agent

Yes, you can make transfers by the application at any time 24 hours a day, because the system is fixed automatically to execute payments at any time.

You can’t transfer from Yemen to outside via speed Mobily service.

Yes, he can transfer from his account to you in condition your father is using a cell phone working on Android system.