FAQs

Personal Accounts

Saving Account (Aman). Current Account – Individuals Saving Account (Redha’a) Deposit Account – Individuals Saving Account (Bara’em)

ATMs CAC Mobily CAC OnLine CAC POS Cards

American Express Cards Visa Cards CAC Cards Uonion Pay Cards

Corporate Accounts

Current Account - Corporate Fixed Deposits – Corporate

Direct Credit Facilities E-Banking Integrating Youth Graduates Greenhouse Financing Indirect Credit Facilities Lady's Package Loans

Personal Loan My Salary in Advance House Lighting Loan Eid Loan

Mobile-Money Wallet

Mobile-Money Wallet for Customer Mobile Money Wallet for Corporate/Merchant Mobile Money Wallet Application Privacy Policy

Money Transfer

Speed Money Transfer Speed Mobily Service Western Union Ria Money transfer

Rahal Package Shahd Services Package Financing Small Farmers Financing Solar Irrigation Pumps Student Banking Package Private Banking Package VIP

FAQs

How can I open a current account with your bank and what are the required documents?

If you are residing inside Yemen, please visit any CAC bank branch or office and bring with you the below documents:

The original personal ID (valid electronic ID).
Foreigners should provide passport copy, residence card, and an official letter from the employer.
Filling in the application form of opening a current account.
2 personal photos 4*6.

If you are an expatrate, please visit Rahal Package page.

How can I change my address and contact details registered in my account details?

To change your address or contact details, please visit your branch or office which you opened your current account in, or any nearest branch or office of CAC bank.

Can I get a notification SMSs to my cell phone regarding the transactions executed on my accounts?

Yes, you can follow up the latest transactions executed on your account by subscribing to CAC Mobily services which allows you to receive SMS informing you about the transactions executed on your account over 24 hours, anywhere you are.

How much is the minimum balance to open a current account?

The minimum balance to open a current account is YER 30,000 or equivalent to any other currencies.

Can I get checkbook for my current account?

Yes, but this requires your balance to be greater than YER 300,000 or equivalent in any other currencies.

When the current account becomes dormant and how can I reactivate it?

If there is no movements ( withdraw – deposit) in your account for more than 6 months, your account will become dormant; to reactivate your account you should visit the nearest branch or office of CAC bank and fill in the required form.